Type of Publication: Article in Journal

Value Co-Creation and Co-Destruction in Health Care: Analyzing Citizenship and Dysfunctional Patient Behavior in Nurse-Patient Encounters

Author(s):

Hendricks, J.; Schmitz, G.; Ates, Z.; Büttgen, M.

Title of Journal:

Journal of Service Management Research

Volume (Publication Date):

5 (2021)

Number of Issue:

3

pages:

196-210

Citation:

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